SHIPPING

We ship to: Europe (customs taxes included), USA, UAE, Kuwait, Saudi Arabia, South Korea, Taiwan, Singapore, and Japan.

RETURNS AND CANCELLATION

You may be able to cancel your order until before the dispatch of the products purchased by you. You will receive a full refund on the card used for the purchase.

You have 14 days from the day you receive your purchase to return or exchange an item or items, providing that such item or items is/are unused and undamaged. The refund will be made on the credit card used to purchase the item or items. Please note that we will not refund you the delivery fee and you will have to bear the costs of returning the products to us.

You can return or exchange faulty goods within 30 days of the purchase date. If you return or exchange the faulty good/s, you will receive a refund on the card used for the purchase, including delivery and return (standard postage) charges for purchases in the United Kingdom only. For international returns you will have to bear the shipping costs.

Before returning any product, you must receive an authorization from us which will have to be inserted in the return package. You can obtain such authorization by sending us a request at info@aevumbags.com, indicating the reason and providing proof of  why the goods are being returned. 

You will have to package the products to be returned in an appropriate manner to avoid damages while the package is in transit or being shipped. We will not accept any product for refund if such product/s has been damaged during the shipping or lost.